John Harris · Architecture · Retail · Design

Technology,
made personal.

A design-minded retail specialist who listens first, explains clearly and helps people choose with confidence.

Architecture
Retail
Technology
JH
London · 2026

Dear Apple team,

I’m John — an architecture student and premium retail specialist who believes technology works best when it feels personal.

At Moss Bros, I listen first, ask the right questions and translate product knowledge into recommendations people can feel confident about. That is also how I think about Apple: not as a list of devices, but as one connected experience built around the person using it.

Architecture has sharpened my eye for detail, and visiting Shenzhen deepened my interest in how thoughtful technology shapes everyday life. I’d bring that curiosity, care and willingness to keep learning to every conversation in an Apple Store.

Yours sincerely,John Harris

01

Listen first

Asks the right questions, understands the person and recommends with confidence.

02

Make it clear

Turns product knowledge into useful, individual advice—not a list of specifications.

03

Care about craft

Architecture and workshop practice bring precision, visual awareness and respect for detail.

John sees an ecosystem,
not a shelf of devices.

He understands how iCloud, AirDrop, Handoff and Continuity turn individual products into one coherent experience—and how to explain that value around a customer’s real needs.

01 / 04

iPhone

The everyday starting point: communication, photography and services that stay close at hand.

“Good product knowledge is most useful when it becomes clear advice for the individual customer.”

John Harris · Apple application

Service, built
through practice.

2026 — Now

Moss Bros

Sales Associate

Personalised recommendations, tailoring knowledge and calm service in a premium retail environment.

2025

Archers

Furniture Workshop Assistant

Measured, cut and assembled furniture components with accuracy, practical judgement and care.

2024

Harley Street Lounge

Bartender / Barista

Delivered polished, discreet service and maintained consistency under pressure.

2021 — 2024

Greggs

Team Member

Built a strong service foundation in a fast, high-volume retail environment.

Shenzhen made the relationship between technology, architecture and everyday life tangible.

Seeing a city shaped by contemporary architecture and rapid technological development deepened John’s interest in thoughtful, people-centred design.

Shenzhen, China · 2026

BA (Hons) Architecture

London Metropolitan University
2024 — Present

Customer serviceProduct knowledgeProblem solvingClear communicationTeam collaborationAttention to detail